Can't open My Documents folder

by jerry singh
(mississauga, ontario, canada)

My Inspiron 1525 is not opening "My Computer" or "My Documents" etc. However, if it brings the screen up and you try opening a folder in My Documents, the spinning symbol on the screen just goes on forever without it opening.

However, if I log in as a guest everything works fine.
Can you guide me with this problem.

Can't open My Documents folder

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Can't open My Documents folder
by: Remus

Have you installed any software recently? Do you have antivirus software and what antivirus is it? This is an older laptop model, so there could even be a problem with the hardware.
It May fix the problem
by: MohanTeja

Hi,
Can u try to create a new user with administrator privileges and try to open my computer and my documents folder, it may work.
If this works take back up from desktop and documents from previous account and delete that old account.

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