Dell desktop frozen

by Bob B
(Melbourne FL)

The cursor on my Dell 3L8GV51 desktop with Windows XP is frozen.I got a new mouse with PS/2 adapter,no luck. Help I like this old setup.

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Dell desktop frozen
by: Remus

What it is actually doing. Does it freeze from the start of the XP operating system or it freezes just sometimes.

I think you can start from hard drive diagnostics:

After that I suggest to check memory:

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